What kind of customer service do you offer?

Since we are here to answer your questions. In addition to FREE phone support, you can contact us via email or call us on the numbers from our contact page.

When Will my Order Ship?

Your order will ship immediately after a confirmation from us, or we shall intimate you on the shipment date if the product is delayed or unavailable at that time.

How do i track my order ?

Once the order is shipped you will be able to view tracking details along with courier company details on your order status , you can use the tracking details to track the shipment from the desired courier company.

How do i cancel or change my order ?

Once ordered a order cannot be cancelled , Cancellation would be initiated at the sole discretion by Management of JV Electricals if the product is unavailable or is not deliverable to your location, delivery or shipment charges would not be refunded in cases where the shipment has been packed and or moved out from our warehouse.

What is the return or exchange policy?

Once the product is shipped there are no returns or exchange for the same, please make sure you make your purchases right, defective goods would be serviced by the manufacturers or would have to be shipped to us at your own cost.

Is pickup from store possible?

Yes pickup from our stores only in Bangalore is possible, you can visit the contact page where our store address is mentioned for the same.

Is same day delivery within Bangalore possible?

Yes we can delivery the product on the same day within bangalore , subject to availability of the product, you can contact us for further details on our numbers 080-41207377