Cancellation and Returns Policy
If you cancel your order before your product has been shipped, we will refund the entire amount within 7 days.
If the cancellation has been placed after your product has shipped, you can do one of the following:
1. If your product has shipped but has not yet been delivered, Contact Customer Support at 08041207377 or email us at email@example.com for information about the shipment delivery.
2. If you received the product, it will be eligible only for a replacement, only in cases where there are defects found with the product.
Please refer to the 15 Day Replacement Guarantee below.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement under this 15 Day Replacement Guarantee :
• A product that has been used or tampered in any way;
• A product that exhibits physical damage to the box or to the product;
• A product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;
• A product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
• A product from which the Product Code has been removed from its original packaging.
15 Day Replacement Guarantee?
How do I get a defective item replaced when ordered on JVelectric.co.in ?
15 Day Replacement Guarantee
All products sold at www.jvelectric.co.in are covered under our 15 Day Replacement Guarantee. Notify us of any problems, damages or defects within 15 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost except for the return transit as we are wholesalers and work at resonable prices and not MRPs
In order to get a defective item replaced
·Contact us on 08041207377 or mail us at firstname.lastname@example.org , within 30 days from the date of delivery.
·The defective product will be replaced and shipped immediately.
·buyer has to bear the return cost of transportation if out of Cities Covered : Bangalore,
How do I cancel an order on www.jvelectric.co.in
For outright cancellations by you:
Immediately Call us on 08041207377 so we could do the needful.
JV Electricals reserves the right to cancel any order with or without notice of the customer or buyer.
JV Electricals reserves the right to deduct upto 3 to 5% on cancellation of orders which is 3000/- and above in case of bank and other charges before the order is shipped or cancelled before shipping.